FAQs

FAQs

1. Ordering :

·         What are my payment options?

Confettish.com accepts payments by through multiple methods which include: Credit Card &Debit Card , Net Banking and Cash on Delivery. All Credit/Debit card details remain confidential and private. Confettish.com and our trusted payment gateways use SSL encryption technology to protect your card information.

·         Are there any hidden charges when I make a purchase on Confettish.com (Octroi, Sales Tax)?

There are absolutely no hidden charges when you make a purchase with Confettish. The prices listed for all items are final and all-inclusive. The prices you see on your checkout page are exactly what you pay for the item.

·         Is there a minimum order quantity?

Not for all products – the minimum order quantities are mentioned in the product details, wherever applicable.

·         Do you cater to corporate/ bulk orders?

Yes, please email us at postbox@confettish.com with your requirements and we will work out the best possible solution!

·         Who do I contact for customized requirement for my event?

Please email us at postbox@confettish.com for all your customized themes and we will get back to you within 2-3 business days

 

 

Shipping and Fulfillment :

·         Where do you ship?

We deliver to almost all cities in India.

·         How long will the delivery take?

Please refer to our shipping policy (hyperlink to shipping policy) for details on the type of order and the expected delivery time.

·         Do you offer rush deliveries?

Yes, we offer rush deliveries but at an additional cost depending on your order and location. Email us for any such requirements.

·         How do I track my order?

As soon as your order is shipped, we will be sharing a tracking number along with details of the courier service. You can track the movement of your parcel online.

 

Returns, Cancellations and Refunds:

·         What is your return and refund policy?

Confettish wants to ensure customer satisfaction and hence, we would make all efforts to ensure you’re happy with our products!The details of return and refunds are mentioned in our  to our return policy (hyperlink).

·         How can I cancel / change my order?

Before shipping, order canbe cancelled and the amount will be refunded. Changes to the order will only be entertained before the goods are shipped. Goods once shipped cannot be cancelled/changed.

Contacting Confettish

·         I am a vendor, where do I submit my details?

We are constantly looking to engage with vendors with quality and innovative products. Share your brochure and details with us on postbox@confettish.com

·         Who do I contact for general information?

You can write to us for any general enquiries, company information and any feedback at postbox@confettish.com